The initial foot fault that began the fireworks was a terrible call. It was unconscionable. That being said, it's no excuse for Serena to berate an official.
Interviewer: So you are fine about being on your feet for many hours at a time? We have 10-hour shifts and when it's busy you'll only have one short break.
Well, I think we need to look at the bigger picture... it's hard to balance the interests of zoos, sanctuaries, animal rights people, and the animals too!
“Sorry, I dropped my phone. Yes, I think I can make that work. Hm let me look at my schedule. Oh, okay, I'm free to do a call anytime between midnight and the next midnight any day in the future while I'm living.“